Success Story: Local Surge Media

Local Surge Media, an online marketing agency based in Austin, Texas, provides a range of Internet marketing services that includes SEO, pay-per-click advertising, website design, lead generation, and customer outreach. While the company employs full-time writers, they often found themselves with a high volume of copywriting needs that their staff was unable to handle.

Aligning with the company’s needs

Local Surge Media needed a copywriting resource to provide reliable results on short notice when they had overflow situations. They set out to look for a skilled professional who could produce top-quality copy with a fast turnaround, and maintain their rigorous standards.

“Anytime we send work out to other contractors, we risk our reputation as a firm, so it’s important that the standard of work and professionalism is the same as what we have internally,” says the founder.

Finding a permanent copywriting partner

In searching for a freelance copywriting solution, Local Surge Media engaged in a process of trial and error. The company ended up rejecting several copywriting firms due to negative experiences—specifically, a lack of quality and failure to meet promised deadlines. With their client reputation on the line, they couldn’t afford excuses.

When the company contacted Words By Melissa through Elance, their expectations were exceeded and a long-term partnership was formed.

Saving time and preserving the company image

Our Cincinnati copywriting firm provides Local Surge Media with promptly written, high quality copy on short notice whenever they experience workload overflow. The company has saved a lot of time with a reliable copywriting solution that delivers work on-demand, with no excuses.

As the company states, “Your ability to learn and adapt to our expectations, as well as our clients, makes the process much easier than dealing with new firms every six months.”

Words By Melissa is pleased to help Local Surge Media maintain their industry-leading reputation by providing exceptional web content, blog posts, company bios, case studies, and other marketing content.


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